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Burning questions?

(We can recommend a cream for that)

HANX Condom Update - October 2022

We're super excited to be introducing our new line of HANX Condoms from the end of 2022. Our Condoms already use this new stock, but other products (such as our bundles and gifts) will continue to use the existing stock as we migrate over. Don't worry, all of our products are vegan, safe and sustainable, but we might just look a little different!

Please refer to the 'Burning Questions' for your specific product, or email hello@hanx.co.uk for any other questions.

How do I access my subscription?

If you're on desktop, navigate to the person icon in the top right of the page. If you're on mobile, please select Menu, then Manage Account.

If you have set up a subscription but haven't created an account, please create one under the 'New to HANX?' section. If you use the same name and email address as your original purchase, you will be able to adjust your subscription from within the account.

If you already have an account, please just login as usual! Any issues, please email hello@hanx.co.uk.

How many condoms are there in a box?

You can get our condoms as a three-pack, a ten-pack, a thirty-pack or, if you’re attending a good old-fashioned roman orgy – we also have the fifty pack.

Are HANX condoms safe?

Yes, HANX Condoms are verified by the CE mark and undergo rigorous testing to ensure maximum safety. HANX Condoms are also FDA approved. Condoms are a reliable protection but no contraceptive can protect 100% against pregnancy, HIV and/or sexually transmitted infections.

How thick are your condoms?

Condoms don’t get much thinner. Ours are only about 0.055mm to 0.065mm thick. Struggling to picture how thin that is? Same. So we looked it up. And to use a very topical analogy, it’s roughly the width of one lonely, little pube.

Are your condoms vegan?

Yep! Our condoms do NOT contain any animal by products such as casein (often found in other condoms) and we are officially certified by The Vegan Society.

Does HANX contain spermicide?

Nope.

Do you have parabens?

Nope.

Do your condoms contain nitrosamines?

As in any rubber articles, there can be traces of nitrosamines, only just around the detection limit. We regularly test for nitrosamines. Scientific literature shows that the amount of nitrosamines released from condoms to human body is extremely low in comparison to the nitrosamines from food.

What are your condom ingredients?

Our Condoms avoid unnecessary chemicals, and our ingredient list is: Natural latex, Silicone Oil, Magnesium, Kaeflo/ Absorbo, and Silicone LE.

How are your condoms sustainable?

We always look to be as sustainable as possible. We have reduced energy consumption, chemical load, and waste. Our production has a waste water treatment and compared to plastics, rubber articles degrade very quickly. Our condoms are made from latex which has been responsibly sourced and traded.  Our outer boxes are made from recyclable cardboard. For now, our condoms are wrapped in foil, as a medical device they need to stay fresh. We are always looking to improve our sustainability and open to new advances in packaging to do so. 

What other products can I use with my condoms?

Lubricants should be tested for condom compatibility, as only water or silicone based lubricants can be used as oil based products can damage the latex. Please check our information leaflet inside each HANX packet carefully for full details. 

What's the difference between a Standard and Large size condom?

It's all about the width, baby.

Standard: Nominal width = 53mm, Length = 185mm.

Large Size: Nominal width = 56mm, Length = 195mm.

Is the HANX lubricant compatible with HANX condoms?

Yes! It’s water-based and safe to use with condoms. Go wild.

What ingredients are in HANX Lube?

Aqua, Hydroxyethylcellulose, Propylene Glycol, Citric Acid, Potassium Sorbate, Sodium Benzoate. We developed this to be as close to as nature’s equivalent as possible.

Is the HANX lube pH balanced?

Yes, it has a pH of 4.5, and so is close to the vagina’s natural pH is between 3.8 and 4.5. Fun fact: one ingredient we use is lactic acid, which your vagina produces to stay healthy, keep infections at bay, and it maintains the vaginal environment acidic. You’re welcome!

Does the HANX lube contain glycerin?

No way! Prolonged use of glycerin-based lubricants can actually dehydrate and damage vaginal tissue: not cool. Our lube is water-based and as natural as possible.

Does the HANX lube contain spermicides or anaesthetics?

No.

Wait, HANX lube is vegan?

Yes! It’s Vegan Society certified, don’t-cha know?

Is HANX lube flavoured or scented?

No, there’s no artificial smell or flavour in our lubricant. Step away from that bottle of Cheeky Cherry: the sugar present in flavoured lubes can increase your risk of yeast infections.

What is vaginal thrush?

Thrush is a fungal infection (also known as candidiasis) caused by a type of yeast called… Candida. You saw that one coming, right? It typically causes infections of the mouth, vagina, and occasionally the penis. Vaginal thrush is commonly referred to as a yeast infection and the signs and symptoms to look out for include genital itching, burning, and sometimes a white "cottage cheese-like" discharge from the vagina.

How common is vaginal thrush?

Very! About 3 out of every 4 vagina-owners will have vaginal thrush at some point in their lifetime, with some being susceptible to recurrent thrush infections. Candida yeast lives naturally in the bowel and in also hangs out in small numbers within the vagina, it’s mostly harmless, but if the amounts increase then that’s when symptoms can develop.

How does the oral fluconazole tablet work?

Fluconazole is an anti-fungal treatment that works by stopping the ability of the fungal infection to reproduce and grow AKA blocked and reported. Simply swallow the fluconazole tablet and you’re all set. Now, breathe…

How does the clotrimazole pessary work?

Clotrimazole is an anti-fungal medication that works by killing the fungus infection. The pessary acts at the source of infection, inserted in the vagina, killing fungus causing the infection in all its chalky glory. Just like putting in a tampon, no sweat.

How does the clotrimazole cream work?

Clotrimazole is an anti-fungal medication that works by killing the fungus infection. The cream tackles the source of infection, on the skin of the vulva, killing fungus causing irritation and infection. We love a multi-tasker.

How do I use the vaginal thrush treatment?

The fluconazole tablet is taken orally, meaning you simply pop in your mouth and swallow! The pessary comes with an applicator and tablet, with simple instructions of how to insert the tablet inside your vagina. The clotrimazole cream is simply used by applying to the vulva (the outside lips of the vagina) to sooth the skin on that area. Read the instructions included and you’re good to go!

What is bacterial vaginosis?

Bacterial vaginosis, also referred to as BV, is a common condition caused by an imbalance of naturally occurring bacteria in the vagina. Basically, the vagina loses its normal acidity, and its pH increases to greater than 4.5, often causing smelly discharge.

How common is bacterial vaginosis?

You’re not alone: BV is the most common vaginal infection in vagina-owners of reproductive age, with between 5-70% being affected at any one time.

How do the vaginal lactate gels work?

The cooling lactate gels balance the pH in the vagina to restore a healthy acidic pH which supports healthy bacteria that act as a barrier to vaginal infections.

What is the treatment for bacterial vaginosis?

We provide you with 7 x Relactagel Lactate Vaginal Gels, which work to restore the vaginal pH. Relactagel Lactate Vaginal Gel treats and prevents bacterial vaginosis with 7 x single dose tubes for 1 week’s treatment. However, you’ll also require antibiotics to help clear up the infection of BV, so make sure to discuss with your health professional.

How do I use the HANX vaginal lactic acid gels?

The gels have a twisty top which you simply break off, and then gently squirt the contents inside your vagina. Just don’t forget to read the instructions and you’re all set.

What is cystitis?

A common type of urinary tract infection (UTI), particularly common in vagina-owners, that causes symptoms such as pain, burning or stinging when you pee, needing to pee more often than usual, dark or strong-smelling urine, lower abdominal pain and feeling generally unwell. Basically, it sucks.

Mild cases will often get better by themselves within a few days, but some people experience recurrent episodes of cystitis and may need regular or long-term treatment. Occasionally cystitis could lead to a more serious kidney infection and so it's really important to seek medical advice if your symptoms don’t settle.

How common is cystitis?

Very! Most women will experience cystitis within their lifetime (roughly 3 out of every 4).

How do the cystitis relief sachets work?

Those little sachets contain sodium citrate: a magical ingredient which acts to neutralise the acidity of the urine caused by cystitis and get you feeling like yourself again.

What is inside the HANX cystitis relief sachets?

Sodium citrate and the classic Thrush MVP: natural cranberry flavouring.

What do I do if my symptoms don't settle with the sachets?

Please seek medical review, as you might need antibiotics. Symptoms to watch out for include a fever, stomach and lower back pain, blood in your urine, and feeling generally unwell in yourself.

Can I take the cystitis relief sachets if I am pregnant?

No. Please seek medical help if you have cystitis symptoms during pregnancy.

Are HANX condoms safe to use during pregnancy?

One word: yes! Especially, if you're using with new partners for the prevention of STIs.

Is HANX lube safe to use during pregancy?

Absolutely! Our lubricant is water-based and free from nasty chemicals so it is indeed safe during pregnancy. It can help make sex more enjoyable too, especially if you're struggling with vaginal dryness. Go forth and lubricate!

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